Spiceworks Cloud Based Help Desk (HomeLab) – matthewdavis.tech

Spiceworks Cloud Based Help Desk (HomeLab)

In this project I familiarized myself with a cloud based help desk ticketing system.

-Added tickets
-Proritized tickets
-Scanned hardware/software
Opened/Closed/Reopened tickets
-Exported .CSV report file

Pictured below is the Spiceworks ticketing system dashboard and the .CSV report.